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If you’re getting this error, it’s likely that you are using the wrong key or email address.  To ensure you’re not,  first navigate to the API area of your my account page:

https://www.kadencethemes.com/my-account/my-api-keys/

 

Take note of both API and email fields from your account page:

APIandEmail

 

In another tab or window, navigate to your WordPress admin area, and open Appearance> Getting Started.  Copy your API from your account, and paste it into the API box.  Do the same with your email address:

InputAPI

 

Click the “Save Changes” button, and you should see a confirmation that your API has been input:

themeactivated

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